Privacy Policy

At Jacobs Eye Care Hospital, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Information We Collect
We may collect personal information including, but not limited to:
-Full name
-Contact details (phone number, email address, address)
-Appointment and consultation details
-Medical history and health-related information provided by you
-Payment and billing information
-Website usage data such as IP address, browser type, and pages visited

How We Use Your Information
Your information may be used for the following purposes:
-Scheduling and managing appointments
-Providing medical consultation and treatment services
-Responding to inquiries and customer support requests
-Processing payments and billing
-Improving our website, services, and patient experience
-Sending important updates, reminders, and hospital-related communication
-Maintaining legal and regulatory compliance

Protection of Medical Information
We understand the importance of medical confidentiality. All patient health records and medical information are handled with strict confidentiality and are only accessed by authorized healthcare professionals and staff.

Information Sharing
We do not sell, trade, or rent your personal information to third parties. Information may only be shared when necessary for:
-Medical treatment and specialist referrals
-Legal obligations or government regulations
-Insurance processing (where applicable)
-Trusted service providers assisting hospital operations under confidentiality agreements

Website Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and enhance functionality. Users may choose to disable cookies through browser settings if preferred.

Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online system can guarantee complete security.

Third-Party Links
Our website may contain links to third-party websites. Jacobs Eye Care Hospital is not responsible for the privacy practices or content of external websites.

Your Rights
You have the right to:
-Access your personal information
-Request correction of inaccurate information
-Request deletion of non-essential personal data where legally permitted
-Withdraw consent for certain communications

Policy Updates
We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or hospital policies. Updated versions will be posted on this page.

Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Jacobs Eye Care Hospital
Phone: 9895777343
Email: info@drjacobseyecare.com
Address: Stadium Link Rd, next to IMA house, Palarivattom, Kaloor, Kochi, Ernakulam, Kerala 682025

By using our website and services, you agree to the terms outlined in this Privacy Policy.